At the heart of the OD Professional solution is ActionManager . This "thinking" software embraces your business model, templates your best practices from check-in to check-out, just as if you were walking every patient through the practice ensuring a flawlessly consistent experience every time. (Roll the cursor over each station for more info).

ACTION MANAGER takes OD Professional beyond simply “automating practice paperwork” to better manage the entire practice. ActionManager is a tailorable rules-based workflow management system.

With ActionManager, practice-tailored best practices are “baked in” to day-to-day tasks and activities then consistently delivered across the full gamut of staff, from clinical to administrative. Baking in best practices ensures a consistent patient experience and serves to maximize the efficacy of all office operations.

ActionManager Clinical Pathways are all about driving flawless consistency in clinical decision-making and follow-up processes. “There's not an office in the country that doesn't do specialty testing and forget to bill for it,” says Dr. David Chandler. Whether it's billing for specialty tests, capturing diagnosis codes or PQRI modifiers, or driving patient compliance through templated and automated interventions, ActionManager Clinical Pathways plug the leaks and drive continuity of care.

Be they business or clinical best practices, ActionManager drives the kind of flawless consistency that optimizes your patient's experience and ensures follow-up details don't fall through the cracks.

What's so special about the ODPro ActionManager?

You already know that your office is busy and things occasionally – maybe too often! – get forgotten.

The ODPro ActionManager, acts like a checklist for your key activities and best practices, the very things you don't want to forget.  Every action has its own icon that starts Red, turns Yellow once initiated then Green when finished.  At the end of each patient visit, a visual checklist awaits you so you can verify that everything has been completed.

ActionManager goes to work as soon as you schedule the patient's appointment.  The icon appears on your Front Desk checklist just before the patient arrives.  The complete patient file is attached and follows the patient through the office from station to station.  When the patient leaves, the file is transferred to Back Office.  Should you forget, the icon remains on the Front Desk checklist as a gentle reminder.  Nothing gets overlooked!

How's that for freedom to focus on your patients?  How's that for assurance of flawless service?

"A workflow system is rules-based management software that directs, coordinates, and monitors execution of interrelated sets of tasks arranged to form a business process. The primary purpose of workflow systems is to provide end users with tracking, routing, document imaging, and other capabilities designed to improve business processes."